Level 3 favicon

___________________________________________________________________________________________________________________________ As of 11.59pm on Monday 27th April, New Zealand moved from Level 4 to Level 3 Covid Alert. The following is regularly updated information on what Sports Lab will look like during alert Level 3. ___________________________________________________________________________________________________________________________

Our digital doors remain open!

Telehealth appointments we launched in level 4 alert across our range of services will continue to be available to you. As will the twice weekly online (IG live) Pilates sessions, led by Becky Norrish, and weekly online Run Club led by Jack Moody and Michael Dawson. If you would like any more details on any of these services, please contact us at reception@sportslab.net.nz and we can send you an email with more information, or contact you via your preferred communication modality to discuss things further.

Under Alert Level 3 limited face-to-face appointments may be provided for Physiotherapy and Podiatry in the form of urgent care appointments. Please not that no face-to-face massage consultations will be permitted by the governing body until alert level 2. As both Physiology and Nutrition are services that do not require a hands-on aspect, these will both continue exclusively through telehealth via alert level 3.

It’s important to understand that while we all place high importance on our general health and well-being, and therefore understand your physical needs in this time may be urgent by normal standards, the government has applied strict criteria that we must apply in this period of level 3 restrictions to determine if you meet the current description for urgent care criteria.

Under Alert Level 3 the Ministry of Health has stated the following criteria for seeing an urgent care patient face-to-face:

· a condition which is life or limb threatening or

· treatment required to maintain the basic necessities of life or

· treatment that cannot be delayed or carried out remotely without risk of significant harm or permanent and/or significant disability


· which cannot be delivered by a service which is currently operating or by health professionals that are already in contact with the patient.

If you feel that you may meet this criterion, please get in touch to discuss your care plan. ___________________________________________________________________________________________________________________________

We look forward to continuing to provide you with the highest quality telehealth services in the interim if you do not qualify for urgent care consultations. ___________________________________________________________________________________________________________________________