On Thursday the 14th May New Zealand moves from alert level 3 to alert level 2. And with this change means that we can now OPEN our physical doors!
A lot of things will remain the same as they always have been, including:
– All touched surfaces will be cleaned and disinfected between appointments.
– All staff will adhere to strict hand hygiene protocols.
However, there will be a few changes that will make Sports Lab a little different while we continue to fight against COVID.
– There will be no waiting room. Please wait in your car for a call from us. We will do some screening before you enter. If you walked, no problem, just wait outside.
– There will be no reception staff at either site. Invoicing and payments will continue to be done remotely, as they have been during level 3 and 4.
– There will be a 15 minute window between appointments to allow us time for this screening and the extra precautions we are taking.
– It’s your right to have a support person with you during your appointment, but we do ask that if a support person is not a necessity that you come alone. Any support person present will also need to be screened and their details taken for contact tracing purposes.
– Usually we have loan shorts available but we won’t be offering these during this period. Please ensure you are dressed appropriately for your appointment.
– Please use the hand sanitiser on entry and exit.
As for Run Club:
We will be continuing to do this virtually. If you aren’t already on the Sports Lab Community Facebook page and would like to be involved in the banter and arguably terrible running jokes, then click here to join in the fun. This will kick back into a live event once restrictions on social group numbers have eased.
Our Physiotherapist Becky has loved offering Pilates classes on Instagram live during level 4 and level 3. These will not be continuing in level 2. But don’t despair, if you’d like to redo any of the past classes then you can access them on Youtube, and do WATCH THIS SPACE!
We know a lot of you have really benefitted from telehealth and have enjoyed the convenience they also offer. This is especially true for our clients that travel a fair distance into the clinics, and for those that lead particularly busy lives. We will be continuing to offer telehealth across our range of services.